Refund Policy

Subscription payments

ClientPilot AI is sold as a monthly software subscription.

Customers are responsible for reviewing the plan, features, and price before subscribing.

Refund requests

Refund requests may be reviewed on a case-by-case basis.

To request a refund, contact info@makzora.com with your account email, plan name, payment date, and reason for the request.

Non-refundable situations

Refunds may not be available after substantial use of the service, repeated usage, abuse, or if the request is made after the billing period has passed.

Partial refunds are not guaranteed.

Cancellations

You may cancel your subscription to avoid future renewal charges.

Cancelling a subscription does not automatically refund past payments.

Payment provider

Refunds, when approved, may be processed through the original payment provider and may take time to appear depending on the bank or card provider.